Brothers Botanicals offers free shipping on orders of $20 or more. Any expedited shipping methods will need to be negotiated by phone or contact us option. All shipping methods will come with tracking information. We will replace any order that does not show delivered by the USPS tracking number. If the order shows it has been delivered you must contact your local post office to find out why you have not received it. We will NOT replace orders that show they have been delivered by the post office. If there is a package that gets returned by the post office to us we will make an attempt to contact you and confirm the address. If the address needs to be changed we will negotiate the reshipping cost. Packaging you will receive will only say "Brothers Botanicals" on the return address and will be very discreet and plain.
The priority shipping options are there for the customers to upgrade their own order. Keep in mind that priority express is a 1 day service only guaranteed if delivered to the post office by 12 pm pst. ( California)
E-Check notice- If you choose to use the e-check option for payment either with paypal or our other payment gateway, just know this could delay your order shipment by a few days. The faster we get the finalized payment the faster we can ship your goods out. Thanks